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Solutions Effect - Fishbone Diagram

Diagram the side-effects of your solutions.

Cause and Effect

To create a Solutions Effect – Fishbone Diagram:

Step 1:  Use Brainstorming to determine all possible 'effects' of the solution selected.

Step 2:  Classify these side-effects by category.

Step 3:  Draw a fishbone diagram, with the categories and potential side-effects as the 'fish bones'.

Step 4:  Analyze and plan for the removal of any detrimental side-effects.

Step 5:  Repeat the process for each proposed solution.

This Total Quality Management tool uses the same process adopted for the Cause and Effect - Fishbone Diagram and applies it to the analysis of the side-effects of a potential solution (as opposed to the analysis of the root causes of the problem).

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Total Quality Management, Dale H. Besterfield, New Jersey: Prentice Hall, 2002.