Key Questions

Create a list of your key questions.

Asking questions is one of the most important techniques you can use to explore the different dimensions of your problem.

We think that the best way to ask questions in problem-solving is to probe the problem with a full range of interrogatory questions. This is an age old process. An example is the journalist's list of "who, what, when where, why, & how".

It just makes sense that finding the right questions will give you a better understanding of your problem and get you closer to the answers that will eventually solve your problem.

As you go through the problem-solving process keep track of your key questions. You'll need to prioritize your key questions, then focus on finding the answers to your higher priority questions first.

To help you get started, we have several lists of generic questions:  Who, What, When, Where, Why, How, From Where, To Where, and Phoenix Checklist. Review the lists of generic questions and pick out the ones that you consider to be key questions for your situation.

Helpful Hint:

We highly recommended that you create your own questions. The questions you develop may be the most important questions of all.

Related:  See our Starbursting tool.